L-00Legal
Financial Services Guide
Who we are, the services we provide, how we are paid and what to do if you have a complaint.
Before we provide you with a financial service, we are required to give you a Financial Services Guide (FSG). The FSG explains who we are, the services we are authorised to provide, how we and our licensee are remunerated, and how complaints are handled. Please read it before you engage us.
Who is responsible for the services
Bespoke Insurance Group Pty Ltd ABN 13 620 219 632 is a Corporate Authorised Representative (CAR 1266693) of Australian Broker Network Pty Ltd, AFSL 253131.
Current version
The FSG published on the previous website was V5.0, effective 1 July 2021, issued under Australian Broker Network Pty Ltd. The current FSG will be published on this page as a downloadable document once confirmed by the licensee. Until then, ask your broker or call 1300 513 652 and we will send you the current version.
What the FSG covers
- The financial services and products we are authorised to provide
- Who we act for when we provide those services
- How we, our licensee and others are paid, including commissions and fees
- Any relationships or associations that might influence our services
- Our internal complaints process and external dispute resolution through AFCA
- Our professional indemnity insurance arrangements
- How we handle your personal information